The Bancorp Bank, N.A., Consumer Privacy Policy

Revised 07/2024

Para ver este documento en español, visite https://www.smionecard.com/bancorp-privacy-policy-spanish.

FACTS
What Does The Bancorp Bank, N.A. (“The Bancorp”) Do With Your Personal Information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect, and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and transaction history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons The Bancorp chooses to share; and whether you can limit this sharing.

REASONS WE CAN SHARE YOUR PERSONAL INFORMATION

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

DOES THE BANCORP SHARE?

Yes

CAN YOU LIMIT 
THIS SHARING?

No

REASONS WE CAN SHARE YOUR PERSONAL INFORMATION

For our marketing purposes—to offer our products and services to you

DOES THE BANCORP SHARE?

Yes

CAN YOU LIMIT 
THIS SHARING?

No

REASONS WE CAN SHARE YOUR PERSONAL INFORMATION

For joint marketing with other financial companies

DOES THE BANCORP SHARE?

No

CAN YOU LIMIT 
THIS SHARING?

We don't share

REASONS WE CAN SHARE YOUR PERSONAL INFORMATION

For our affiliates’ everyday business purposes—
information about your transactions and experiences

DOES THE BANCORP SHARE?

No

CAN YOU LIMIT 
THIS SHARING?

We don't share

REASONS WE CAN SHARE YOUR PERSONAL INFORMATION

For our affiliates’ everyday business purposes—
information about your creditworthiness

DOES THE BANCORP SHARE?

No

CAN YOU LIMIT 
THIS SHARING?

We don't share

REASONS WE CAN SHARE YOUR PERSONAL INFORMATION

For nonaffiliates to market to you

DOES THE BANCORP SHARE?

No

CAN YOU LIMIT 
THIS SHARING?

We don't share

Reasons we can share your personal information
Does the Bancorp Share?
Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes—
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We don't share

For our affiliates’ everyday business purposes— information about your transactions and experiences

No

We don't share

For our affiliates’ everyday business purposes— information about your creditworthiness

No

We don't share

For nonaffiliates to market to you

No

We don't share

Questions?

Call us, toll-free, at 1-855-517-0155, email us at help@smimail.net, or visit us at www.smionecard.com.

Who we are

Who is providing this notice?

This notice is provided by The Bancorp Bank, N.A.

What we do

How does The Bancorp protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also limit access to information to those employees for whom access is necessary.

How does The Bancorp collect my personal information?

We collect your personal information, for example, when you

  • open an account or apply for a loan
  • pay your bills or make a wire transfer
  • provide account information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes— information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

How does The Bancorp protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also limit access to information to those employees for whom access is necessary.

How does The Bancorp collect my personal information?

We collect your personal information, for example, when you

  • open an account or apply for a loan
  • pay your bills or make a wire transfer
  • provide account information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes— information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • The Bancorp does not share with our affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • The Bancorp does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • The Bancorp doesn’t jointly market.

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • The Bancorp does not share with our affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • The Bancorp does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • The Bancorp doesn’t jointly market.
Other Important Information

Vermont Residents

We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.

Nevada Residents

Nevada law requires that we provide you with the following contact information:
Bureau of Consumer Protection
Office of the Nevada Attorney General
555 E. Washington Ave., Suite 3900
Las Vegas, NV 89101
Phone number: 702-486-3132
Email:
agInfo@ag.nv.gov

California Residents

State general privacy laws permit consumers who are California residents to (a) ask a covered business which categories and pieces of personal information it collects and how the information is used; (b) request deletion of the information; (c) request correction of incorrect personal information and (d) opt out of the sale and sharing of such information. State general privacy laws have exemptions for either: (i) personal information collected, processed, shared, or disclosed by financial institutions pursuant to federal law or (ii) financial institutions in general as federal financial privacy law subject entities.

To contact us with questions about our compliance with state general privacy laws, call 1-833-981-1080; visit our website: https://www.thebancorp.com/ccpa-web-form/ or write to:
The Bancorp/CCPA
PO Box 5017
Sioux Falls, SD 57117-5017

Vermont Residents

We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.

Nevada Residents

Nevada law requires that we provide you with the following contact information:
Bureau of Consumer Protection
Office of the Nevada Attorney General
555 E. Washington Ave., Suite 3900
Las Vegas, NV 89101
Phone number: 702-486-3132
Email:
agInfo@ag.nv.gov

California Residents

State general privacy laws permit consumers who are California residents to (a) ask a covered business which categories and pieces of personal information it collects and how the information is used; (b) request deletion of the information; (c) request correction of incorrect personal information and (d) opt out of the sale and sharing of such information. State general privacy laws have exemptions for either: (i) personal information collected, processed, shared, or disclosed by financial institutions pursuant to federal law or (ii) financial institutions in general as federal financial privacy law subject entities.

To contact us with questions about our compliance with state general privacy laws, call 1-833-981-1080; visit our website: https://www.thebancorp.com/ccpa-web-form/ or write to:
The Bancorp/CCPA
PO Box 5017
Sioux Falls, SD 57117-5017